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Delight Johnson
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Created FAQ articles for Shopify.com

Brand Profile

Shopify.com is the biggest eCommerce SaaS provider in the world, empowering business owners with the tools to deploy an online store and sell online quickly.

Project Summary

Shopify hired me to create over 560 FAQ articles documenting how to use several new tools they were launching including the Slogan Generator, Business Card Maker, Gift Card Template, Shipping Label Template, and a few others.

Slogan maker

This tool helps business owners create slogans and taglines for their brands easily – just type in a generic keyword related to your brand and watch the magic happen:

Business card maker

The business card maker helps business owners create and design printable business cards in one click:

Shipping label template

Shopify’s shipping label template enables vendors to create and print shipping labels quickly:

I created these FAQs for owners of over 560 businesses!

The Results

Shopify.com recorded an outstanding decrease in the number of support tickets they were receiving by about 55% as their customers (vendors) could now find the answers on how to use these tools easily!

Want me to create FAQ articles simplifying how your product works? Reach out to me.

Helping online businesses increase their sales through SEO and affiliate marketing.

Copyright © 2025, Delight Johnson All Rights Reserved